Joe Tanner, Director of Sales at Enact Systems, and Kerim Baran of SolarAcademy look at Enact’s Design-as-a-Service capabilities. Joe highlights things like criteria, new features and how to reach their sales team. Below is the transcript of the video. The entire discussion can be found on this page.
Kerim: And you also have a, if I remember correctly from our last conversation, a service where you sell design and permit package together with the design, or is it the design? And–
Joe: Currently it’s just design.
Kerim: Design. Okay.
Joe: We’re one of a very small handful of companies that you can actually create. The way that we do it, it’s called design as a service or DAAS.
Kerim: Design as a service. Okay. So you sell your software with the design as a, so SAAS plus DAAS, I guess, or something like that?
Joe: SAAS plus DAAS, yeah. It’s a total–it’s totally optional. You don’t have to do it. What this is for, this is for mainly commercial customers who they just want to sell. They don’t have a really big design team or they do, but they want them designing other projects and all they need to do is actually email me or our head of design, his name is Marco and say, “Hey, this is the customer’s information, this is the current hardware we’re using, this is the designed offset that we want to do, send it back to us.” And we typically respond between 24 and 48 hours is our lead time to get it done.
But I mean, depending on the size and the urgency, like it’ll take two minutes to do. I’ve—I, myself have actually done those while answering emails or while eating lunch. I just create it and send it for you guys. Currently, we don’t have it yet where you’re able to send it for permit CAD through the platform. That’s something we are discussing and working with different partners on doing. But I do foresee that in the future, that’s going to be something that we’re able to have where we’ll send you to design, you say, “Hey, great, this looks good.” You sell it, and then from the platform you click send and it goes straight off to CAD and permitting.
Kerim: Got it. Well, thank you very much for all this information. What else is new on the Enact front? What–
Joe: Oh [Laugh] We got a lot of new features, a lot of cool tricks that we’re pulling out of our sleeves. Our first is, we have this really cool task bar. As a rep, one of the things that I had a hard time, and this is across the board with sales rep, asking a sales rep is, we don’t like doing admin work right? We don’t really know where anything is. We just want to go and sell and have someone else figure it out. So what we’ve designed is, we’ve designed a task bar so that when reps get tasked with an item, they can actually see every single day, “Hey, here are the tasks that you need to get done.”, “These are the next steps.”, “This is how you do it.” that’s one form of getting your reps more in line and getting them set up.
Another feature that we have is we are going to be creating an automatic 3D design tool, if that makes sense. When you go to create your design, it already has the shading reports, already has the obstructions already in there. What you can do is you can just go in, click set your design, and then sell it. That’s coinciding with a next theme, which is it’s very easy to use. We understand that as these smaller companies or even bigger companies, you want to be sending out proposals. You don’t want your rep sitting in houses designing, worried about if some random bot somewhere is going to create your design properly. Right?
Kerim: Right.
Joe: So we’ve made it so that it’s easy to use and it out, and it sends out beautiful proposals that you guys can sell straight from there. We–one of our operating procedures is after we do a demo and the customer wants to move forward, we do a two-week free trial where you have full reign over the platform. We actually have customers who have sold projects during that two-week trial. So that’s how easy our platform is to use, you can sell projects straight from there.
Kerim: Got it, got it. What’s a good way for prospective installer customers to reach you Joe?
Joe: A great way is just go to Enact-systems.com sign up for a demo. You’ll most likely be dealing with me directly. Another way you can do is you can just send me an email. Send me an email, shoot me a call-
Kerim: Joe@Enactsystems.com or Enact-systems.com-
Joe: –Joe@Enact-systems.com we can schedule a demo, we can talk about it, get you set up in the system and get you selling more solar.
Kerim: Thank you for all this information, Joe.